Monday, April 11, 2016

American Airlines Removes Young Turks' Host from Flight for Recording Customer Service Chaos - PINAC News

American Airlines Removes Young Turks' Host from Flight for Recording Customer Service Chaos - PINAC News: "But it was only after he posted his initial video to YouTube where it went viral that he was informed by American Airlines that he had been removed from the flight for video recording.

Turns out, American Airlines introduced a policy in December 2014 forbidding passengers from video recording its employees on planes and inside terminals, including ticket counters, which obviously includes an customer service interactions.

The policy came in place after several instances on other airlines where passengers uploaded videos of interactions with rude employees, sparking national embarrassment for the airline."



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